Hi, I have a new laptop that I am trying to print from. When I send a document to the printer, the printer status states that "another computer is using the printer." The queue indicates that the document is printing but it is not.Please help.
When I send a document from Word to the printer from my new laptop, I get the message that"Another computer is using this printer." The document shows up in the queue as printing but it is not printing.Please help!