On my Pro9000 Mark II I get an error message that says I have a paper jam - support code 1300 - however there is no paper in the printer. I can't print and I can't clear the error message. How can I clear it or is this a service thing only? Thanks.
It turned out that when I told the printer to clean the rollers it fixed itself. No error message after the rolling cleaning and seems to print fine. Thanks.
