Tim, I was aware of the security precautions. I encounter ths process many times with downloading software. To answer your suggestion, I get the second to last screen shot you posted, and that's where the "hangup" or nonevent occurs. Thanks.
Tim, Thanks for taking the time to trouble shoot the install issue. I'm on a Mac Pro (late 2013) running OS X Yosemite (10.10.4). I downloaded the Microsoft Silverlight (Vers. 5.1.40728.0) as you suggested, and tried installing Canon software "dppm4....
I'm running OS 10.10.4 where the problem has existed from the get-go. In other words, Canon software does not work with the latest Mac OS, period! The issue is not Snow Leopard or any other earlier Mac OS. The issue is that for some reason Canon sof...
Thanks for the work around. I've tried it on a MacBook with Snow Leopard but it was a no-go. I'll try it on my wife's MacBook with Mavericks. Anyway, Canon Professional Services said they would be sending me a CD with the DPP on it. I'm happy they ar...
I have exactly the same problem. I sent support tickets to Canon Professional Services and their response was that I was not using the correct app to mount the DPP. But I was using the correct app, namely DiskImageMounter. I click on the installer a...
