I tried printing at the 13x19 format for the first time and doing everything im supposed to do.. Lift the front tray, hit the blue button so I can insert the paper, align the paper to the white line, hit the button again, it slides the paper to the ...
After I called canon we figured out I was loading from the front and not the rear feed. I thought that because I was using a 13x19 sheet it had to be front loaded. It was the software not giving me the option to front load