I recently needed to replace my ink cartridges on my MX472 and immediately following the install, I received several beeps and a code on the LCD display of 1401. That code means ink not installed. Consequently, I cleaned the contact strips with alco...
Thanks Ramona.. I did call customer support last week and after trying different methods of trying to clear the error, I was pleasently surprised that Canon is sending me a new printer. It should arrive this week. Thanks so much for the great service...