I've found HP to be excellent and still have an HP that 12 YEARS old and has never had a problem or needed service even though I have used "ink refills" from numerous suppliers. I also still have my Nikon F2S which I used as a journalist in rough env...
I just went through the same thing...and am so enraged at Canon which says they cannot fix my printer, even if I send it to them, and says they don't have "parts" so I can't fix it either! THE RESULT: I threw the damned thing out the window (AFTER ha...