I like that expression Bob So I just got my camera back, I wasn't charged 1 yen (as it should be) but definitely my first experience with Canon support is negative. It took exactly 3 weeks for them to replace a tiny metal dial cover, and considering...
Quick update, Canon "kindly" agreed to replace the dial plate for free. I haven't got the camera back yet, it will take another week... 3 weeks to replace a dial plate is quite disappointing, I had 2 trips and couldn't use my camera because of this, ...
Hi Apon, I took the camera at the shop where I bought it, Bic Camera Shinjuku 3-chome. There is a repair center there but I guess they have to send it to Canon anyway.They still haven't contacted me but I am not going to pay 1 yen and you shouldn't e...
I live in Japan and I bought the 6D a month ago, yesterday I realized that the face plate covering the mode dial was missing but unfortunately I do not know where I lost it. I cannot believe that so many people are reporting this issue on such an exp...