I have had this problem since upgrading my computer to a new machine that uses Windows 8.1. I worked my way up the Canon Tech Support ladder to a fairly high level. That gentleman told me this is a known and unsolveable issue with some models of Cano...
I followed these same instructions and the Toolbox scanned my documents until I returned to Normal Startup mode. When I did that the scanner again does not work. I get an error message that there is a cable unhooked and then when I attempt to close t...
