User Activity

We are searching for the reason of the damage of the main motor from scanner  after scanning 300000 pages which is not much.We are scanning with KofaxCapture which is not installed locally but is available over Citrix Workspace. As the result of this...
Since 3 month we are scanning with several Canon machines of type imageFORMULA DR-G2140. We have noticed a permanent annoying high-pitched tone during the scan process from the fan area. Does someone have the same experience or know what to do?
Likes from