I am trying to get my MF4370dn to scan using the toolbox ver. 4.9. It gives me an error msg saying supported scanner not installed. the fix listed at canon does not work.
Sorry it took me so long to respond. Printer is connected by ethernet cable to router. I have a picture software installed - ArcSoft PhotoStudio 6 which recognizes my scanner and has no problem scanning documents. Toolbox also did not work on anothe...
