My model # is ImageClass MF4270. The printer is connected directly to my computer. I have downloaded the latest drivers, uninstalled and reinstalled printers and drivers and can only print and not scan. Thanks.
My Canon is actually the MF4270. I followed the steps you outlined exactly for Windows 8.1, uninstalling and reinstalling the printer, drivers and toolbox. When I click on the MF Toolbox PDF, I receive the message "A supported scanner is not instal...