When turning on the printer it flashes back and forth from green on button to orange alert button. I keep getting a support code of 7700. Please help! The printer was purchased October 2022.
DerrickL, I decided to stop at Office Depot. They do nothing with printers but he recommended a few things. I was able to move cartridge to center and noticed that it didn’t fit correctly so I replaced with a new cartridge and unplugged the printer, ...
DerrickL, the video still did not address my issue because I cannot get to the part where the carriage moves to the center so I could get the cartridge. I believe the printer is beyond repair at this stage. I will have to just replace the printer I’m...
DerrickL, I tried what you said to do but nothing allows the carriage to come to the center for me to remove the cartridge. The flashing green on button and yellow alert button keep flashing back and forth and this error does not allow the carriage t...
Derrick, how can I move the carriage to the center since the printer doesn’t work with that 7700 error code. How would I service the printer with this problem? Thanks for answering and help if you can advise what I should do.MRM5
