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Star26
Apprentice
since
02-03-2026
02-05-2026
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PIXMA MG3620 stopped scanning
02-04-2026
I have had this printer for 2 years and it suddenly won't scan. It prints fine. When I try to scan something, it will show the preview and when I hit scan, it always says, "Something went wrong. Please try again." What can I do to get it to scan ...
Re: PIXMA MG3620 stopped scanning
02-04-2026
USB, I guess.
Re: PIXMA MG3620 stopped scanning
02-04-2026
Okay, I went to that web address and I've been there before. Sort of lost there. Please advise, thanks, Rick!
Re: PIXMA MG3620 stopped scanning
02-04-2026
It's connected to my Windows 11 desktop computer. I'll check that web address you gave me. Thanks!
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