I recently installed a new hard drive in my PC and had to reinstall my canon mx472 printer. The copier prints ok, but won't scan. I get a scanner is turned off, usb cable is disconnected, Code 5, 156, 69. I uninstalled and reinstalled the printer pe...
I hadn't tried both printers on the same PC before the hard drive replacement; my husband just bought the new printer. I rebooted and that appears to have fixed the scanner for now. thanks anyway!
Hi, My mp830 won't scan - it displays a box to select a software (abby fine print was in there - selected it nothing happened, so I un installed it, and reinstalled canon drivers thinking it would install but nothing showed up...). Running Win7