I have researched and done every solution recommended for our issue. The printer is on wifi. I always ping the printer to make sure it isn't the wifi connection. Windows will still say it is offline when I can ping the printer. The printer will w...
I have done those things but the printer now isn’t seeing the WiFi anymore. Before it was staying connected to the WiFi or at least saying it was and I was able to ping the printer IP from the computer but windows wasn’t seeing the printer.
