Here are the complete directions based on the help above (thanks everyone!) that I used to get my R40 working after installing the Windows 11 24H2 update on my computer:1) Exit CaptureOnTouch 2) Go to hidden ProgramData folder by pressing the Windows...
Bingo! When I added that step, I was able to follow the directions provided by sloanish. I still had to do the additional steps to restore the registry on the Canon support page for "Scanner not recognized" and then restart the computer, but now the ...
I appreciate the reply, but I checked again in File Explorer and I do not have a ProgramData folder on my C:/ drive. I have a Program Files folder and a Program File (x86) folder, but no ProgramData folder.
OK, I am really stupid. I just updated to Release 24H2 and I cannot find a ProgramData file on the C: drive. And I can't find System Configuration in the CaptureOnTouch folder in the Program Files folder.
