I ran RepairReg.exe> Under: C:\Program Files (x86)\Canon Electronics\CaptureOnTouch\Tools>. It said it found no issues. I am beginning to believe that it is Windows 11 update has caused the problem. I'm going to use it today and see how it does. If...
Same here - checked to make sure I had the newest driver. This started right after the Windows update. Worked fine before that. Replaced scanner with the same exact one. I'm crossing my finders. The new scanner just came. I'll be trying it out...
I also had the exact same issue. I had purchased the scanner in 2022. I tried all the things you tried. I had purchased the scanner through Amazon. I also purchased the extended protection. I contacted Asurion who is responsible for the extended...