I have a new Maxify GX1020 printer. I've been testing the printing of #10 envelopes. The user manual shows the tray guides being snug against the envelope. The rear edge guide can't be made snug resulting in the envelopes failing to feed. What am I d...
Thank you for the reply..."Are you not able to get the front slider to come forward enough to hold the envelopes far enough back in the tray?"The slider can be moved to gently touch the envelopes. There is no detent in that position.I loaded envelope...
Thanks for the reply but that's what was in my original post. The rear slide does not tighten against a #10 envelope on the back (short side). The result is constant jams.