The support code that continues to come up suggest all of the things I've already done and then advises the user to check the manual or contact the service. I do not have a manual so I continue to contact the service.
The standard instructions to turn printer off and on. Same routine that I went through with the Geek Squad. The final message was to contact the service.
Printer is not working and I received an error message letting me know a printer error has occurred. The Geek Squad tried but failed to get the matter corrected.
