I'm trying to scan with my TS6420a but have no success! I can print no problem from smartphone, PC, tablet. I've installed the Canon IJ Printer Assistant tool, the scan app from windows, does not find scanner. I have windows 11. please help me.
Success! I think the difference was during this install I let the software connect the printer to the wifi. On another note, how can I add a short cut to the Canon scan utility app to my desktop?
Sophia74_0-1730926726005.pngthe printer is connected to the wifi since I can print with no issues. The printer is in the same spot as before when scanning wasn't an issue. I don't know what else to do. The only difference is the laptop is new. My ...
interesting though that the copy doesn't acknowledge the existence of scanner at all like the original printerSophia74_1-1728232089925.pngSophia74_2-1728232128091.png
