Canon Community

I did not receive a solution . I had to call Canon, for them to tell me I had to use a canadian  registration?????????

I called Canon support and was asked what country did it come from, and I said I assume the US, I said probebly China.they said it could be Canada. How am I suppose to know what country it came from. Regardless it is now registered.

I was using the model #, so I tried the ser.# and got the same results.