I have the imagePROGRAF PRO-1000 photo printer, 3 years old, operating on a mac with sonoma software.
I updated the firmware and ever since, my large format print is discolored The left image is what it should look like and the right is after firm...
They said I'd have to send it to NY or the west coast to have it serviced. Seeing as how this is a massive printer, the cost of shipping and servicing that would likely outweigh the cost of a new printer. It's not under warranty and although it is du...