This is the second prograph 1000 that has done this. They replaced the last one and I’m not sure I want a 3rd. The print head is actually hitting the paper making it turn. Has anyone else had this issue? The prevent print abrasion does not help.
I just got my new Pro-1000 set up today and I REALLY hope these cartridges it comes with are not full. I printed 15 13x19 prints and these are all more than half way empty already. I hope I didn’t make a huge mistake. My pro-100 could do 3 times that...
I think it’s solved. The print head height was sent in low for some reason. Not sure if that where it’s supposed to be, but I set it to standard and seems to have fixed the problem. Thanks random guy on REDDIT