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This is the second prograph 1000 that has done this. They replaced the last one and I’m not sure I want a 3rd. The print head is actually hitting the paper making it turn. Has anyone else had this issue? The prevent print abrasion does not help.   
I just got my new Pro-1000 set up today and I REALLY hope these cartridges it comes with are not full. I printed 15 13x19 prints and these are all more than half way empty already. I hope I didn’t make a huge mistake. My pro-100 could do 3 times that...