Hi Patrick, I'm having this same issue and I would prefer not to call. Is there a possible way for you to maybe explain what it is n what can cause the issue? I have tried cleaning the purge unit, printer head, and even tried taking all the Ink cartr...
So I've tried taking the ink cartridges out and did exactly what you said and is still showing the error code EC31-2F1C (4801). I've read on some other forums to try and clean the purge unit which i have done. Out of ideas on what sees to be the issu...
