I have tried taking out the new and replacing with the old and it did not work for me. with the old in, the cartridges moved, whereas with the new it did not, but then I still got the error message. I also tried unplugging it and plugging back in. ...
I have tried taking out the new and replacing with the old and it did not work for me. with the old in, the cartridges moved, whereas with the new it did not, but then I still got the error message. Any other suggestions?