Glad to hear I am not the only one having problems with this printer.....Sounds like I shouldnt bother calling Canon either. Very sad as it is a great printer - usually!
I am also having trouble getting the TR4720 software downloaded to a MAC desktop. I needed to remove the printer and then reinstall. I downloaded the Canon TR4720 for Mac. I have MoJave on the Mac and the downloaded from Canon asks to choose the s...