This worked. I had to uninstall and reinstall the newer version of EOS Utility 3.16.1 and reboot a few times. It took some time for it to cycle through before it recognized my camera, but it worked. Thank you.
Thanks for sharing. Canon still needs to address the issue or find a patch if a user decides not to tether and just connects the camera so the utility can download the images/videos…
I literally came to the canon community to find out if anyone is experiencing the same issue and found a work around. I wanted to transfer my photos and videos to my external hard drive from canon 5d mark iv and the utility does not recognize my came...
