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I was able to download the update at last, install and all works. Thanks for the help.   Pete

Thanks for the reply, John. I wasn't aware my message had private info. Can you explain?Pete

John, Thanks a LOT for the reply. I picked the top item from the list you sent me to... "UFR ... printer driver and utilities....". Clicked the download button to the right. Nothing happened. What next? I am very inexperienced at doing software updat...