Thank you for the information! As soon as I tried to run a deep cleaning, the printer popped up "Error 5200". To clear that error, the manual said I had to do an ink flush...which used an insane amount of ink (1/4 tank of each color!! ). However,...
I am having exactly the same issues.The printer worked for a little while after purchase, but now behaves as if it is a black-and-white only printer. And, yes, I have the latest firmware installed.So much for trying to buy a higher-end printer model...