For what it's worth, I resolved this problem myself. I had to do the deep clean function (for color only, black was working fine), twice, before I finally saw some color show up. I'm very leery of using clean, deep clean, or ink flush due to the issu...
I have the same problem, and am running the latest firmware version (when I use the firmware update menu, it says I have the latest version already).This is a brand new printer, just out of the box. All of the test pages, head alignment, etc. only pr...