I have a new software update that requires a password. I've owned this machine for years and have never been asked for a password. I checked the back of the machine but the serial number is the only info on the back label.
The software update box popped up when I turned on the printer. It said that the update would add new features. After several failed attempts to run the update because of the password requirement I closed the popup down. I am unable to get it to come...