User Activity

Final update: Product was returned as defective.Update: I can print via USB, but cannot connect wirelessly. I've tried all methods and even though I used WPS to add the printer to my router network, it won't connect to my Macbook. It shows up as Cano...
I've tried the usual cleaning utilities but nothing has helped, including the Q-tip suggestion related to Bottom Plate Cleaning (and the hair marks are on the printed side, not the back of the paper). There must be a way to find and remove whatever i...