The orange alarm light is on (continuously) and the power won't turn on. I just got a new laptop and I was trying to connect it and it won't connect without the power on so I don't know if I have a code because it won't connect.
I just did as instructed and no change. I also unplugged it for over an hour. I held the power button down and unplugged for a few minutes (while still holding the power button down).
