I have been on this forum right from the start ... it is straggering how poor the repsonse from Canon has been. In Cape Town when I eventually got hold of the Canon 'service' guy he said 'So? What do you expect me to do?' My little HP ink advantage i...
I have recently had the experience of being stonewalled by the Canon service people in Cape Town. While I know there will be no joy this far from the US and am keen to know how this pans out.
Hi AardvarkI too have hit a dead end being in South Africa. I have reported this issue to a consumer forum here and to Canon SA which directs me to Europe. I was told by this forum that they only service the US and they do not service South Africa.I ...
It would be interesting to see who is getting the private messages with an offer to exchange. Certainly not Canon SA in South Africa. If you are a global brand then you should act global. We have a brilliant website in South Africa called HelloPeter....
This thread is growing. Is there anyone who has replaced their printhead and that has solved the problem? What was the cost? Has there been any response by Canon to this thread? How does this get taken further?Is there an ombudsman for this industry?...
