Dymond, you are ABSOLUTELY correct. Use a thin metal ruler or some other thin implement and you can feel the obstruction on the right side of the tray. Feels like a metal pin to me but there is a physical obstruction that prevents the tray from being...
I have the identical problem with a MF632Cdw printer. The tray is stuck by a metal pin about 3/4 inch in on the right side looking at the printer. The toner tray will NOT come out. I am deaf and customer service is ONLY available by phone. There isn...