Canon Community

sbunting · 02-27-2022

My friends,I believe I found the issue causing freeze-ups in the Canon R3!!!Recall the following:1) I experienced freeze-ups with my Canon R3 the first week I received it.2) Canon CPS took the camera in for repair, replicated the issue, reinstalled t...

sbunting · 01-15-2022

Preordered the R3 and patiently awaited its arrival. It arrived on time and, wow, what a camera. However, within the first week, I experienced two instances where it froze. No button or dial would respond, however the touch screen still worked. Of co...

sbunting · 07-29-2024

I leave the camera in airplane except for when I transfer file after a shoot. So overheating from WiFi, not. I've never use the eye focus at all, so not a candidate there either. Factory settings, it works fine. Throw my custom settings into play...

sbunting · 10-03-2023

John_Q - As you can see, since the R3 became available, this problem has persisted and has not improved one bit. Are you willing to work with me and others who are still experiencing this issue, ones who have recently posted here, experiencing the s...

sbunting · 10-03-2023

From one of my earlier posts in this thread:6) In all cases my freeze-ups were such that the buttons and dials would not respond (including power switch), yet touch functions still functioned including the smart controller. It would also freeze-up, a...

sbunting · 08-25-2023

John_Q - Welcome to this post. After, what, more than a year, someone from Canon actually steps in to discuss this problem? I applaud you for stepping up to the plate, but why so long to get involved in a problem that has haunted the R3 since it fi...

sbunting · 06-25-2022

I continue to write emails to customer service, at least once a month since December, and I've now left feedback. I know they monitor this forum, because at one point they asked me to make an edit about who in Canon I'd been working with. Continue...

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EOS R3 Freeze-up Issue - The likely cause!

R3 Freezes - Canon Repaired - Problem Persists!

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Re: Canon EOS R3 Freeze-up Issue - The likely cause!

Re: Canon EOS R3 Freeze-up Issue - The likely cause!

Re: Canon EOS R3 Freeze-up Issue - The likely cause!