I have to ask you what model they sent you. You had no input on the replacement model? Just curious. I did call the tech sprt # but they're closed until Monday for the 4th holiday
I'm having the same issue as greze. I bought mine in August of 2019 and it worked flawlessly until 2 days ago when I got an error code 6831 that I was not able to clear. The light is on at the top of the power light but no display and it is not disc...