I've been using this printer for years with Windows 7. Nothing has changed. Same PC. Same OS. No recent updates because W7 is no longer supported. Scanned something a few days ago. Today I printed w/o issue but when I tried to scan I got error ...
I'm leery of the online drivers. I tried them for a new machine w/ W10 and ended up in same situation I currently have: able to print but unable to scan. In fact, I just got a "new" W7 desktop thinking I'd be able to scan with it vs. unable with W1...