I've stayed with my older OS to ensure compatability with a number of other programs that I use. I don't think a lot of programs keep up with the OS changes.
Thanks. I'm not using the latest Mac OS. As I mentioned in the reply to the previous person who offered a solution, when I tried this utility this morning, it recognized the scanner and worked. Image Capture has many few choices then the utility and ...
Thanks, Arthur. This morning I tried the utility again, and this time it worked. I have no idea why as nothing changed in my configuration. But if the problem reoccurs, I will do as you suggested. Thanks for your help.
I just purchased a Canon Pixma G7020 and have set it up wirelessly. I have been able to print from my computer but not scan. I downloaded the Scanner Utility and tried to set it up. It's not recognizing the scanner. I get the same message as mentione...
