I finally got this to work - it's all about using the right USB cable. I must have got the one that came with the camera mixed up with the other dozen USB cables I have, and I suspect they were all not USB 2.0 cables. So use the right cable!!
+1. Disabled WiFi and NFC in camera. Windows 10 up to date. Tried without a memory card. Tried different cables. Same issue on my laptop and desktop PC. Device Manager shows nothing. I'm starting to suspect the USB port is broken in the camera - if a...