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coldwaterjohn · 09-07-2020

Is there some way I have yet to discover to extract jpgs as still images from video shot on the 6D Mk II, or is it only possibly post production in Photoshop or equivalent? On a video shot on a Panasonic Lumix for example, pausing video on a particul...

coldwaterjohn · 03-19-2020

Despite following the download an application instructions assiduously, I keep receiving this error message: "Firmware Update Program: Update File Error. Please check the memory card and reload the battery and try again."I have also reinitialised th...

coldwaterjohn · 09-15-2020

RickI have downloaded the EOS Movie Utility, and using the EOS Utility transferred an MP4 movie file from Canon 6D MkII to my p.c.However the Movie Utility will not upload that MP4 file, which seems odd, given that it is Canon software and the MP4 fi...

coldwaterjohn · 09-07-2020

Thank you - as I had guessed! It would be a nice-to-have feature when they upgrade the software...

coldwaterjohn · 03-27-2020

IN the absence of a solution I have shipped the camera back to Canon to let them resolve it.

coldwaterjohn · 03-19-2020

I have also tried downloading from this site: https://in.canon/en/support/0400526302/1where indeed it shows as supposed to be of the byte size you indicate. However when you download the zip file and extract it, it comes out at the size I have alread...

coldwaterjohn · 03-19-2020

Peter This may be the reason for the failure...the downloaded 6D000119.FIR on my P.C.is showing as 20,846KB bytes.I have tried downloading it twice now with same result??? @Peter wrote:1. Try 32GB card or smaller file size.2. Low level format the c...

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Canon 6D Mk II Extracting Stills from video frames IN CAMERA: not in post production processing

Firmmware update failure Canon EOS 6D

Re: Canon 6D Mk II Extracting Stills from video frames IN CAMERA: not in post production processing

Re: Canon 6D Mk II Extracting Stills from video frames IN CAMERA: not in post production processing

Re: Firmmware update failure Canon EOS 6D

Re: Firmmware update failure Canon EOS 6D

Re: Firmmware update failure Canon EOS 6D