Hi, I've been trying for hours to get MP Navigator EX to open so I can use it with my CanoScan 5600F to scan negatives. I've had this scanner since 2011 and have used it succesfully on both my current laptop and a previous one I had. I'm running Wind...
Hi all, just wanted to update as I have found a solution. I uninstalled the driver and software, then restarted my computer. Then I went to C:\Users\YourAccount\AppData\Local\Temp and deleted all the files in that folder. Whatever file(s) it says ca...
Hi Michael, I just followed the uninstalling and reinstalling instructions again. This time when I plugged in the scanner after the driver installation, the device setup window came up and the progress bar did not get stuck and it went to completion....
Hi Patrick, I followed your instructions but I still have the same "driver not installed" error message popping up when I open MP Navigator. To clarify, when I am plugging the USB back in after the driver installation, should the power switch on the ...