Hello, suddenly my MB5420 won't scan via wireless or via USB. And documents are printed but stay in the print queue. I've deleted the printer and reinstalled it. Still NO scan. Still print queue messed up. Help please.
OK, once I deleted the document that remained in the print queue after printing -- that still is an issue -- AND turned off the Malwarebytes AND Windows Defender -- I was able to scan. HOWEVER, I STILL NEED THAT PROTECTION!
I did this via USB. Was able to printt and scan. Once I went wireless, I was able to print, but AGAIN, the print queue did NOT change, see screen shot. I then manually deleted the document from the print queue, and got the same error message [even th...
