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I am having scanning problems with my printer. I am connected via wireless and printing is functioning; however, the scan feature is not. I downloaded the Naviagator thru the website and still a "no-go." Am I missing a step here -- Please help!? I am...

I have a MX432 that I have connected thru a wireless router. The print function works fine but the scanning does not work. I downloaded the MP Naviagator from the website but still no luck. I think I am missing a step but need assistance. Can some he...