Hi Arthur- Thanks! I did contact customer support and per their recommendation, returned the printer. It is not a printer for graphic designers, it is more for business document printing. The problem has been resolved. Thanks!
Hi! I am having the same problem. I work in advertising and have to print off color proofs. When I print them off they are faded and look dull. I am currently using MAC OS Mojave 10.14.3. When I print the proofs, they are usually just pdfs. I am ass...