I have a MG5420 that worked just fine. I changed routers to a Tp-link. I can not get my windows 10, ipad or iphone to find the printer. My printer is connected to the router. I have reinstalled the drivers. I called customer support and they won...
I ended up calling TP-Link, who is my router. And who would have thought, but TP-Link isn't compatibile with that printer. So I guess I'll have to get a printer that is compatibile or get a new router. I just bought the router in January. ...
Yes I could use some details. I have a MG5420. It worked just fine with my old router but got a new dual band router and windows 10 can't find the printer. AirPrint can't find it either. Please advise. Customer support wound not help me.