Canon Community

Support folks, We have given you adequate information to triage this issue.  We have been waiting months to years for an answer to this.

Patrice and Danny, In reviewing the thread, we all have the same issue on Windows 10. From my history in working in PC tech support, simply the TWAIN driver is not reaching the apps on Windows 10 64bit.  in my instance, it worked once on a new PC, I ...