For years I have been able to select gray scale and duplex printing on my MG6220, but recently when I click on print, the black & white option does not appear and two-sided printing is grayed out. What has changed?
Thanks for the prompt response. My computer is an iMac running Mojave, which was recently installed, and I may have first noticed the disappearance of the color/b&w and graying out of the two-sided options after installing it.