Was the 13x19 luster inserted right-side up? YES, the back side is brown so I definitely know that it is in the right side Did you select the correct paper type when printing? YES, is the same type of paper than the letter size I already check evert...
ok you were right about that I inserted in the wrong side up, but now i'm using a different size (13x19) but same quality a pro luster and this time I put the paper correctly and now this happen, Why can I print really well on letter but when I try ...