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Whenever I film, the camera will freeze. Is there a fix to it?

I plug my Rode VideoMicro to my Canon T6i, and when I look at the menu, it recognizes it, but on the main screen, the three check marks and the mic off sign comes up. Can anyone help me? I really want to film something, but I cannot because of the au...

 I have tried both manual and auto settings, but I constantly get the three check marks and the mic off sign (first picture), Please help me. The mic I'm using is the Video Micro from Rode.